The example they give for Google is not even close to the one I get in both regular and incognito mode.
My result is a step by step guide from Allstate with more steps provided than Neeva. I only get 3 on Neeva vs. 8 on Google.
The first result that shows on Neeva is a broken link to an Australian gov site. I'm in the US. The second link on Neeva is the exact same link as Google.
So Google is actually giving a way better result because it gives more step by step information, provides a working link, and the website is localized to where I live. You don't want people calling 000 over 911 lol.