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> There was that microsoft chatbot which “turned nazi”.[1] They then had to turn it off.

At the time, I thought it was incredible that Microsoft was held responsible for this! so much so that they had to turn it off because of all the blame. It was really weird and it made no sense. Here we are again.

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The problem was that it was made useless. If you ask random people to teach your chatbot, you are at the mercy of those random people. Sure, MS could have left it on, and no one would use it except for two groups: actual neoNazis, and people who think a Nazi chatbot is funny. The mistake MS made was they forgot that people suck, or, at least, enough people suck that what they did was a bad idea.

I think there is at least a third group. People who don't care about Nazis or whatever but just want to enjoy the new toy.

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