Every message every company ever writes that leans on any amount of humanity is, in your characterisation, a lie… and while, sure, that’s technically true, we all take part in this big theatre production where we expect companies to pretend to have humanity — your problem is with all of us participating in this system pretending a company gives a single solitary fuck about any of us.
These performative messages are just one small part of the performance, writing an “honest” message where they say “you’re all fired and we don’t care” wouldn’t change anything. They’d still be doing a million other pieces of performative humanity.