Southwest Airlines Has a Problem Bigger Than Its Technology

> While Gary’s financial acumen cannot be debated, his poor operational leadership and judgment have been demonstrated repeatedly with each meltdown and finally laid bare with the current situation we find ourselves in

How can letting the business rot from within be considered good finance acumen ? When planes can’t fly, money can’t be made.

Or is Gary’s vision limited to the magic of the upcoming quarterly report ?

This is EXACTLY what happened with HP as well.