That made me chuckle. There are many reason for why a design turns sour, but actual malice is rarely on of them - although it may feel that way for the user.
That made me chuckle. There are many reason for why a design turns sour, but actual malice is rarely on of them - although it may feel that way for the user.
I find it superinteresting, but also superhard to have that sort of feedback as things are ongoing. I've seen both happen (old hats hating progress too), but I was never successful (not in those larger above-my-paygrade-but-visible-nonetheless) in having a conversation about how we're having the discussion and whether or not every point/everyone is seriously hearda and considered. There can be a 'mood' that is overriding, and I haven't found a way to override the mood. Things tend to have to break down before that can happen.
It reminds me of the myth of Cassandra.
Just as with any other debt, the cost in the long term must be balanced against the needs of the short term. And as with any other debt, if someone takes on that debt and then decides to ignore repayment there will be much wailing and gnashing of teeth when the bill comes due. ;)
The fairness of this dynamic has at least to be taken into consideration.