Show HN: Open-source support bot for Discord
github.com
Many companies have a public Discord where people ask questions. Sometimes those questions are dumb and can be easily answered by reading the support documents.
So we built a bot that does 3 things:
1. Uses FAISS to index public support documents provided as URLs
2. Monitors a Discord channel for questions, prefixed with !help
3. Responds to questions with its best guess of the right answer and cites its source document(s), using Data Augmented Generation from LangChain
It won’t be right all of the time, but if people find it helpful we’ll make it better. Take a look at the repo and give us some suggestions of how to improve it, or put up a PR!
Repo: https://github.com/getbuff/Buff
Website: https://www.getbuff.io/