The having to ship it back is a problem with a lot of warranty these days. I have a BenQ monitor that started failing after less than a year, but since I don't have the original packaging I can't get warranty work. As TVs/monitors get larger, are we really expected to keep all of that packaging in case of warranty issues? I'm just eating the loss and will add BenQ to my list of no-gos but there needs to be a better system for this.