> Apple encourages owners of older devices to participate in the company’s trade-in program
Which is a pretty bad program, reusing is always better than recycling. Apple will just scrap it into basic elements: metals, maybe lithium.
> Apple encourages owners of older devices to participate in the company’s trade-in program
Which is a pretty bad program, reusing is always better than recycling. Apple will just scrap it into basic elements: metals, maybe lithium.
There are so many ways this could be resolved without destroying working equipment. Apple presumably knows who the registered owner is - they could be contacted. They could be unlocked at Apple stores, with various details taken to facilitate any potential theft investigation.
When laws were passed to require Apple to enable the feature by default on it's phones, society certainly seemed to think it was in everyone's best interests.
>The temptation of a smartphone for a thief is dropping, thanks to Apple’s decision to implement a remote kill switch via Find My Phone that can erase and disable a phone once it’s been stolen or gone missing. A new report from Reuters found that iPhone theft dropped by 50 percent in London, 40 percent in San Francisco and 25 percent in New York. The drops represent theft activity as measured during the 12 months following Apple’s introduction of the remote locking feature in September 2013 as part of iOS 7. With iOS 8, Apple made its so-called said “kill switch” active by default, in accordance with California regulation, and that should help the rates of theft continue to trend downwards.
https://techcrunch.com/2015/02/11/apples-activation-lock-lea...
We're talking about 2-year-old M1 macbooks [1], some of which are worth $1000 unlocked and approximately $0 locked.
Even with broken screens etc, the owner can unlock them online. Large institutional owners like schools can get them unlocked in bulk through device management. And even if the institutional owners messed up the device registration and it's been locked to a fired employee's personal account, Apple can unlock them using the original sales records.
In the absence of theft, it's difficult to imagine why the owner would be refusing to unlock the device, given they could share $1000 of value with the recycler. There aren't that many macbooks being repossessed by bailiffs.
But if the devices have been stolen? That easily explains what is otherwise mysterious.
[1] https://www.vice.com/en/article/xgybq7/apple-macbook-activat...
It's generally not the owner refusing to unlock. It's the owner not being able to work out how to do it. Forgetting or not knowing they needed to do it. And/or not being contactable.
Even when hundreds of dollars is at stake, which could surely pay for a few hours of phone calls walking people through the unlock procedure?
If you believe that, I've got a bridge to sell you.
What, like cars?
Anyway, doesn't Apple refurbish devices? Will they not accept these devices back?
Ideally you should be able to take such a locked device to some official place, like a town hall, and they should be able to look up the previous owner. If they are deceased or they confirm that they no longer want the device, then after checking IDs and so on that office should be able to start the process to unlock the device. (That same department could give you recourse if your house burns down and you loose all your digital accounts, or you are locked out of Google unfairly.) Our civil institutions have not really kept up with technology here.
Edit: Of course I wouldn't give government the capability to decrypt anybodys device or something! Just have an organisation that's purpose is to clarify ownership, and wipe and reuse devices so they don't end up as in a landfill. I don't really trust the vendor alone to optimize for reusing used devices.
I do not want anyone, least of all city hall to be able to unlock my stuff under any circumstance, including the one where I’m dead.
There should be a big cerimonial thing where I go to a place with a sworn in official, show my ID, and say "I hereby lock down this device for all time with the power of cryptography" so that nobody can use it as long as I'm considered the legitimate owner.
OK I'm exaggerating. But the problem is real. If you buy a second hand device this can happen, or if you have a company and a previous employee doesn't unlock it for some reason. Yeah, ideally you should have documentation of an unbroken chain of ownership and should be able to go to Apple. But in reality that doesn't happen, and I think Apple isn't the best custodian for this. They don't have an incentive to reduce the number of thrown away producs. (To be clear, I wouldn't trust current governments either! But conceptually, this function belongs in the civil area and not in private hand.)
When you buy an Apple computer as a company you should enroll it with MDM.
MDM bypasses this issue completely, you can remotely wipe and re-use a computer if it's signed to a companies MDM.
If you buy a second hand device and this happens you bring it back to whom you bought it from and ask it to be unlocked or your money back. Same as if it does just not turn on.
> if you have a company and a previous employee doesn't unlock it for some reason
You put it into the offboarding process to check this. If it is missed or can’t be done for some reason you take it to Apple with proof of purchase and they unlock it for you.
> But in reality that doesn't happen
Yeah. Like for example you fenced a laptop from a shady guy.
Why do you think anyone here is talking about decrypting your data? What's being discussed is wiping the devices and making them usable by someone else.
I wonder if there's any organized crime groups that have tried to get someone hired into Apple support for unlocking these things.
This is already the case legally: if you lose a court case, Google will follow a legal order to turn something over to the winner. If you're suspected of some kind of crime, Google will follow a legal order granting the relevant authorities access to something like your Gmail messages.
It's also important to remember that this is a real problem affecting a lot of people: ask anyone who deals with the larger public and you'll hear that it's not uncommon for people to change email addresses after getting locked out of their old one, and that problem disproportionately affects certain groups of people (e.g. the elderly).
What would make sense in this regard is something similar to what Apple does where you can optionally set up a legacy contact who is allowed to initiate a password reset, presumably with time delays and notifications (“your password will be reset in 3 days unless you deny this request”). Imagine an option where you could do something like go to the local public library, DMV, police station, notary, etc. and they could basically login to a special Google form to attest that they did a full photo ID validation to confirm that your ID matched the ID registered to an account. That would be useful for thousands of people and if you made it optional, people who are especially worried about their government could choose not to enable it.
If you don't think both the Democrats and Republicans would love nothing more than a few easily-squeezable companies being the clearinghouse for everyone's data, then you're exhibiting some quite hard cognitive dissonance. There are already companies in existence with the sole focus being to funnel your data to anyone who asks, including the government.
So why not use that to reduce bricking?
Local governments struggle to provide basic services like roads, emergency services, and utilities. Offering a product registration service for Apple devices is so low on anyone's priorities that it might as well be in a different universe.
False: for just one counterexample, Apple employees receive refurbs from trade-in as work machines. (Source: First hand experience of years).
They have a refurbished program so they definitely don't just scrap devices you trade in. Maybe they even scrap some devices for parts. In the server space this is normal. HP would regularly send us refurbished replacement parts for repairs (this is also one of the reason why they want the replaced parts back).
> Apple rejects current industry best practices by forcing the recyclers it works with to shred iPhones and MacBooks so they cannot be repaired or reused—instead, they are turned into tiny shards of metal and glass.
This is also what’s written on the agreement in the screenshot of this article but they don’t mention it in the article.
I don’t live in the US but in Switzerland you have to get the customers approval to refurbish and sell hardware that you take back from customers. This is probably similar in the US.