Blame a third-party! It wouldn't be the first time they do it:
http://tech.slashdot.org/story/07/04/08/1824210/google-faces...
http://www.pcworld.com/article/130502/google_admits_using_ou...
http://tech.slashdot.org/story/07/04/08/1824210/google-faces...
http://www.pcworld.com/article/130502/google_admits_using_ou...
I'm unclear what you are saying - do you expect perfection from Google? I don't - mistakes happen. But I do expect them to fix things when they do something wrong.