Dear John, I absolutely love and admire Cloudflare’s services as a customer (and recent investor), but please please get stuff like this sorted as it will absolute ruin Cloudflare’s reputation in the long run. I beg you!
And all you do is pop up on HN anytime someone complains, that's enough of a red flag to avoid your business completely and actively keep all my clients away from you.
What can I do to prevent this from happening to me and my users?
This would be disastrous for my company.