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I'm not experienced in the field of UX, but they're using the word "complex" in such a way that is off-putting to me. I don't want a complex design; I want a simple, intuitive design. And in fact I would think simplicity is the hallmark of good design.

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"Simplicity is the ultimate sophistication" - leonardo da vinci

I too am thrown off by this. I also don't see any substance past their video. I wonder if there are any tools out there that actually have working prototypes

I think a better word might be "comprehensive" or "complete".

I think they are going for "sophisticated."

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