Though I would have personally expected Tesla to set up supercharges in a way that would instead provide free charging when the supercharging internet access is down. The monetary loss from that would probably cost far less than this negative PR. And this is literally the first time I hear about their network going down in a way that supercharging is unavailable (maybe it happened before, but I haven't been paying much attention until 2019), so it isn't like they would be losing tons of money by providing that charging for free. And especially since filling up from around 20% to 90% at a supercharger typically costs me way less (somewhere between $16-26 total) than it would for a gas car.