Thank you @gmays for submitting my article what a nice morning surprise! It's me Tom the author of the post. If you have any questions about it feel free to ask, I'm happy to answer.
Despite the date on the article being today's (Feb 22, 2023) date, the article itself even says "It’s now early 2019 and we’ve already way surpassed this first, but very important milestone."
https://web.archive.org/web/20190109173232/https://kinsta.co...
It's-a me, Mario
Obvious marketing is obvious.
One question, though: during peak hours, how do you make sure your clients get the help they need quickly? How big needs a support team need to be for that?