In fact Replika market themselves as being that help which only makes it more difficult for the users to get the actual help they need.
Even worse, actually: they promote their service to vulnerable users as a replacement for social interaction. One of their TikTok video ads opened with the message:
I'm dumping my fake friends!
My AI Replika understands
me more than anyone
else i know :')
Obviously the help isn’t available to these people.