they failed to answer the question, instead answering a different question, one that wasn't asked.
Politicians do this all the time. Constantly. They do it because the PR firms taught them to do this, and those same PR people work for tech companies now.
(It's awful that journalists these days let politicians get away with it. When I went to journalism school, we would get a failing grade if we allowed an interview subject to dodge a question like that, but that's a rant for another day.)