Your point is good, but in making it, you sound like an adversarial interviewer.

You and OP are actually agreeing with "the correct answer is it depends and now let's discuss context". This echoes my experience as interviewer too. It's a red flag when the candidate responds with "the correct answer". That's what OP is calling out.

I'm replying here because I get the impression you're looking for "the right answer" as you see it: "the first step is to mitigate then do root cause". You're right! But it also could be too adversarial.