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And at least when I host stuff it still goes down at least from time to time and I have to put in additional time to fix it.

You need to put up significant resources in order to beat a dedicated team running this. Many companies can do that. Many can't. Even Twitter increasingly runs into problems with site reliability...

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I never had any issue where the task queue would go down but not the rest of our infrastructure. If it's a large system (which is definitely relative) then it can become a job on it's own to keep this part of the system running. But by then, I guess, you'll have the resources too.

Also, you don't know the team size behind this service, as I mentioned in my original comment.

At least when I host this I’m in a position to fix it, instead of twiddle my thumbs and hope they’ll get around to fixing my environment soon.

It’s just scary to hand off such an important part of your system to a third party.

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