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To be clear, we gave a ton of feedback and direction before the demo. All of that was completely ignored. If it was a problem of just tweaking things or making changes then I would have done that, but the fact is that they completely ignored all of the input we had already given.

I'm curious why you're so intense about this- do you have some sort of stake in karet?

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They worked for Karat, according to their comment history. So yes.

I'm seeing now that I should have disclosed this again at the beginning of this thread with my first reply, because now it's coming across as a deception, which was truly not the intent as shown my by earlier comments. Apologies folks

I contracted with Karat previously, but don't have any present relationship with them or their executives.

Communication is hard, and not everyone has time or energy to bridge the gap, which is fair! It's just a bummer to hear that this has somehow lead to words like "awful", "real negative impact", "useless". That feels very intense to me, and I have probably responded in an intense way as well. There was no harm intended

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