Amazon doubling down on return to office
blog.pragmaticengineer.com
blog.pragmaticengineer.com
I've been in Amazon for several years, and I couldn't disagree more.
Amazon has always been terrible at attracting, and particularly retaining talent. It's compensation philosophy is bad at rewarding tenured employees and high performers. The saving grace was that stock grew insanely during the bull market of the 2010s. Many people made lots of money and it acted as very effective golden handcuffs.
However the situation is very different now. Stock has been flat for over 2 years, so the singular most important reason to stay is gone. It's going to be interesting to see how the market evolves during the next 1-1.5 years.
I definitely agree it's interesting to pay attention to what Amazon does. Whether it's to copy or avoid it, remains to be seen.
Could not agree more. It appears the culture is quite toxic, in addition to the lower-tier pay. Not to many people ever leave Amazon saying "wow, most fun ever" like they do at places like Google. Even when layoffs were happening, ex-Googlers were consistently expressing sorrow over losing a team they really enjoying working with. Not so for Amazon. Instead it's chants of "never again."
I imagine the current administration would be friendly to backstopping those efforts via the NLRB [1].
Now back to G.O, I really really don't understand the hype surrounding him in the industry as if his words mean anything.
He was a line manager at Uber 2017-2020. And left the industry. He writes as if he had held multiple SVP positions analyzing how and why engineering orgs do things. He writes about Uber once in a while, in such a generic way, as if in a 30,000 person org all teams have the same ways of working
His writing in clueless, its 90% "I have been told", "people in the company are telling me", its basically a mix of DJT's ex-twitter feed and Blind.
His latest "trick" was scanning LinkedIn to show that in the past 45 days Google's engineering org grew by 6%. I really doubt that happened, Googlers I know really doubt that happened, and using LinkedIn which doesn't verify employment is a very poor way of analyzing data
At best, it produces "anecdata at scale" (biased heavily towards people who or of a certain personality type that enjoys spending time on LinkedIn).
To reply to some of the factually incorrect parts of this comment:
On why I don’t cover other companies’ RTO? But I do! You asked about Apple: wrote about them and RTO last month [1]. Other companies doing this - also [2]. You can find my articles on my blog [3] and I really try not to “obsess” about any one company.
I am a bit puzzled on the comment about writing about Uber in “such a generic way.” Here’s a deepdive that happens to be about Uber’s data center history, just from two weeks ago [4]. I am not aware of these pretty specific - and not that easy to track down - details shared before.
[1] https://blog.pragmaticengineer.com/the-scoop-apple-rto/
[2] https://blog.pragmaticengineer.com/the-scoop-rto/
[3] https://blog.pragmaticengineer.com/
[4] https://newsletter.pragmaticengineer.com/p/uber-move-to-clou...
And in all states, you don't have to have a lawyer to bring a case. These are civil cases, and you can represent yourself. You're trading time for money in that situation, of course, and there's a learning curve you need to mount.
> Many employees accepted offers from Amazon with the understanding that their position will be full remote.
It's made very clear when hired so anyone saying otherwise missed a subtle detail.
That's an oxymoron, either it was made very clear or it was subtle and therefore not very clear at all.
I believe the commenter you’re replying to is willingly overlooking things hoping for a different reality. It’s a pretty human thing to do ;)
Some chose to interpret that as WFH forever, some chose to buy homes hours away from their assigned office location. Now some are acting confused and feel slighted when in reality, they ignored or conflated the hiring and the WFH-covid guidance into a single thing.
If you want something to be true, get it in writing.
'Yeah, we're technically based in Seattle, but everyone is working from home anyway' is not a legal contract.
Sucks and the employees aren't to blame, just warning anyone else out there.
If it's not in writing, it doesn't exist. What you were told verbally means nothing. (Yes, technically a verbal contract is a binding contract, but if you can't prove in court that something was said, it doesn't matter.)
I assume that remote workers had an employment contract, though, and surely where and when they are expected to work was included in that.
Employees either had a remote contract or they didn't. Their income taxes were paid accordingly. This really isn't or shouldn't be a surprise to anyone
Where did you get this from though?
That said, if your entire team is back in the office, you will be a burden and at a disadvantage relative to the rest of the team. So your circumstances are yours but you should consider how you can best be successful and remain agile to the changing world pre, during and post-covid.
My boss told me to go back to office, and I said no f'ing way--fire me! And they did.
Probably not a great conversation to have on your next interview.
It's also fine if you're interviewing for a company local to you, there's no Amazon location anywhere nearby, and you were fired for refusing to relocate.
This would reinforce my suspicion that big tech companies don’t really believe in the concept of engineer quality. They just hire quantity and convince them all that they’re exceptional.
No, because a huge percentage of the best employees are on H1Bs and have no choice but to stay.
Big tech might have some issues when the carpet gets pulled on H1B rules XOR H1B allocations during the next administration. I'm like 99.9% sure that the status quo will end one way or the other (I'm hoping it'll be rules but scared that it'll be allocations).
Agree with work-a-day code slinging, but that profession is a few years away from becoming 99.9% product management anyways. In tech, if a job is in danger of outsourcing, it's either data annotation work or is probably cheaper and easier to automate sans product design/management.
Also: if we're talking actual top-tier talent -- mostly O1, not H1B, btw -- you can get very top tier talent for not much more in rural Colorado/Missouri compared to Delhi / Hong Kong / São Paulo. And without the risk of a state actor saying "fuck you this belongs to me now".
That said I agree about the availability of top tier talent for relatively cheep in rural Colorado/Missouri but I don't think that'll stay the case for very long with the increasing move to remote teams (even with companies like amazon refusing to be remote).
What they don't consider, or don't care about, is that this will select-out the best people, the ones who have the most readily available options, and it will select-in those who are least capable.
This means that the managers really don't GAF about any kind of quality, or their real strategy is merely to throw warm bodies at their problems and hope they can wrangle some kind of productivity from them, evidently while soothing their own egos while "managing by walking around" and hovering over everyone's cubicles trying to enforce butts-in-seats indicia of work that actually have near-zero correlation with actual productivity.
1. I turn off my work computer and exit my home office.
2. I get a big hug from my 1 year old daughter.
3. I remind myself how glad I am that I left Amazon, because it was obvious in 2021 that they'd do this eventually.
Tech survey 2021 showed that most devs preferred remote at least half of the time or more. The S-team had those numbers. Then they sent out an email saying "we know you all can't wait to be back in the office!". They simply don't care what you think or want.
Like on an airplane when they ask 'chicken or beef' - you ask for beef, "sorry we only have chicken left"
For the opposite, see shop clerks, phone marketers etc. Few people want to do such jobs unless in dire straits; there was a famous article from the Resident Contrarian about it.
There's a theatrical aspect, but I assure you many companies take the surveys seriously; they just don't treat them like a "vote" in the way many people seem to expect.
From management's perspective the surveys are trying to read the temperature of company and figure out:
1. Are there unexpected sources of pain?
2. Approximately how bad will the pain be for new policies?
If some process intended (and thought) to be lightweight and cheap is called out as expensive and a major source of pain, management will probably take action.
For something like ending remote work, the question is "Exactly how badly will enforcing this policy hurt us? Do we want to make that tradeoff" my guess is that if 99.9% of the company had sad Remote work was non-negotiable to them we wouldn't be reading this headline.
The best time to plant a "tree" is when things aren't fucked. Maybe the second best time isn't now.
What baffles me is that forcing all full remote workers to return to the office with such short notice and in this time of the year is something that's impossible to do without huge monetary and human costs for the worker. After all, does Amazon expect their workers who have spouses and children to force them to abandon their job/school and move back to comutting distance to the office without any support?
Rental contracts aren't typically reviewed each month, and in some places with high demand it's not possible to just find an apartment in a couple of weeks.
As Amazon frames their return to office, it's impossible to be met by some people.
I'm mid GenX and I wish I hadn't spent so much time working. I will never get that time back.
Professionally, the resume build was good. The pay, 2.5 yes experience and made about 80k/yr all in. That was still a 50% raise, but not life changing or worth the 55-75hr work weeks (averaged about 60). Was too much sacrifice, not saying quitting was thd option, just could gave tried less hard and easily worked 5 to 10 hours less per week with the same result.
I think this is an important point. Too many people spend too much time at work thinking all those extra hours will somehow pay off for them. They almost never do: the slacker co-worker who leaves after his 8 hours are done might get a slightly lower raise, but after 10 years you won't see a significant difference between the two in savings or career trajectory, all other factors being equal. The slacker might not be as well-liked by management, but he'll quit after a couple of years anyway and go to another company and get paid more than the hard-working guy putting in 60 hours/week, then do the same after 2-3 years, etc. Loyalty is not rewarded.
I'm sure the devs would also prefer a salary of a clean million a year. What the devs prefer doesn't equate to what a business should do.
This statement strikes me as dishonest. 'Culture', a nebulous and immeasurable term, is clearly being used to lasso people back to the office for an ulterior motive. Are there truly no reasons for RTO more firm and factual than absorbing culture, whatever that may be?
The author asserts that Amazon could be trying to increase attrition, but is this really the reason? Maintaining office buildings and bringing people into them just so that some of them might quit?
Sounds like a cult.
edit: and i doubt amazon made any promises about remote work
Again from unfortunate experience. Feel free to take it as an anecdotal point.
Employers do it because it works and employees don't have the knowledge or means to protect their rights.
Of course, it takes time and effort to sue and I imagine a lot of people would just let it go.
Companies move offices all the time and require you to go to that new office (even if it's inconvenient for your commute/you have to move cities).
Sure, in Canada it maybe different.
1. Companies rampantly abusing the H1B system 2. Wild discrepancy in the skills and quality of software engineers 3. "top tier" companies acting as a cabal to reduce comp + benefits of employees. 4. Companies abusing the use of "contractors" to get around full time hiring.
I see so many people including on HN decrying the pay engineers get. Wait till you see how much money companies make off your labor.
It would be great to unionize tech workers to fight for an end to abusive practices like on-call, uncompensated overtime, abuse of foreign workers, unhealthy work environments, and poor wages (remember the vast majority of tech workers aren’t at FAANGS on the coasts).
0: https://citationsneeded.libsyn.com/episode-177-popular-anti-...
1). Collaboration: Most of the time this makes no sense since teams are much more geographically distributed nowadays since Covid. Are you actually talking to people in person, or are you on the same zoom meetings all day?
2). Team Management: There are better ways to monitor if work is getting done than by checking if butts are in seats, and that doesn't include checking if your Teams bubble is green either.
3). Productivity: Some people are more focused and productive at work, and some people are more focused and productive at home. It depends on the way your brain works and what your office is like.
This is not to say returning to the office is a bad idea, but we need to be honest and realistic. There are actually good reasons for being in the office.
1). To have lunch with people in your building, or meet up with coworkers for happy hour after work.
2). If your office building is a nice place to work, has perks, and you enjoy being there. Are you able to focus and get work done, or is it busy and stressful? Does your office have events that are _actually_ fun, not just pretend work fun?
3). To have a separate place to compartmentalize work stress so you don't take it home with you. It's much easier to not think about work when you're working in a different place than you're sleeping.
Bonus: An internet connection with better upload speeds. This depends on your ISP, but typically in the U.S. unless you have FiOS it's very slow.
Shocked pickachu face
Boss at review time "well Bob only took 5 days off last year, you're at 15... Do you think maybe you could be a better team player? It's not fair that you're taking triple of what your team members are. Think of them and the stress they have when you're on PTO."
Excerpt from one of my actual reviews. I quit a week later.
Edit: I joined the second week of January 2 weeks after unlimited PTO went into affect. Before unlimited <5 years got 15 days PTO.
Hell, mobile network providers have been using the word _unlimited_ with a cap without any reprocussions for what decades?
I think companies that offer _unlimited_ PTO should set a minimal baseline of 10-15 days per year.
Amazon just doesn’t want their real estate values to decline even more due to everyone working remote now.
https://therealdeal.com/new-york/2022/02/04/amazon-doubled-i...
What do you mean by this?
> The same engineers upset about the RTO policy here to stay are also talking about canceling their Prime memberships or boycotting Amazon.
ohhh scary
> At the same time, looking at the market, it’s hard not to ask the question: if people want to leave, where will they leave to? Meta just announced more cuts - and closing all 5,000 open positions. Dozens of tech companies have put similar, 3-day return to office policies in place starting from December,
I've been saying this for ages. Big corp were always going to go BACK to hybrid working which was in place pre-pandemic. BAU
I felt the same way about open-office distractions.
I really wish journalist would understand that we don't give a fuck what Amazon is doing. The only reason this is an "article" is because it's Amazon.
Cool, no one gives a shit except maybe Amazon employees and if they haven't seen the writing on the wall I doubt this article will shine light on what they're missing.