Also, having conversations about things you don't understand with a machine, where you don't have to keep up social decorum and can ask the dumbest questions should help a lot with improving the decision making of non-technical personel
In the same way that wrong results in a search engine will not be solved or mitigated in its entirety, yes. These new generative AIs are big search engines that bring results from several content points and combine them into a single, plausible stream of words.
This sales manager didn't know that neither he - nor his customer - properly understand the product until he was specifically called out on it (by me, as it happens. At least the boss laughed). Are we expecting GPT-X to sit in on Teams meetings and ask questions like that, too? Sales manager literally did not know he needed to start asking questions about the product. Tech team were calling BS on it as soon as he reported his conversation with customer.
"It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.", which may (or may not) have been said by Mark Twain.
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