This whole "we elites know better than our hired knowledge workers" schtik would be more interesting if the knowledge workers ever really had any say in these companies, if we had anything other than the traditional machiavellian top-down org to study & observe.
It's all a-technical product orgs pushing demands down to the technicals, everywhere, far as the eye can see.
But instead the dismal of the knowledge workers is just embraced, by anti labor disbelief like this, just chalking up the people who know systems & what we could do & their hopes as irrelevant. Strong disagree.