I do have a few complaints about the place.
1. The place is loud. And I guess that's not really their fault. If you get a bunch of machines that make noise all in the same room together, it's just going to be loud. However, one of the most wonderful things about these machines was the strange, unique, and beautiful noises they made. I was excited to find a couple of my favorites, but just couldn't hear them over the din of all the other machines. :-( It would be amazing if they could install a headphone jack on at least the digital machines so that if you wanted to play and really listen to the sounds, you could bring a pair of cans and immerse yourself. At the very least, they should disable attract mode on everything so that it only makes noise if someone's actually playing it. That might help a bit. 2. Weak coils. It's so frustrating to play a pinball machine knowing that you should be able to maneuver the ball to certain places but can't because the coil that's actuating the flipper is just shot. Williams' Black Knight was one of my favorites back in the early 80's and they have it. But once the ball falls to the lower field, it's pert-near impossible to get it back up there because the coil has just lost its oomph. 3. They purportedly have many more machines in storage and will swap certain ones out periodically, but I haven't seen that all the times I've gone over the last few years. It seems to be the same selection. I'm always hoping to see Xenon when I go, but I never do. When I ask about it, they tell me they have one in storage and that it may show up soon when they rotate machines, but it always seems like the same ones every time.
Anyway... I don't want it to seem like I'm bad-mouthing the place. It's great and a lot of fun. I would go more often if they could fix the annoyances. That's all.