I was sort of in the anti-touchscreen camp too, but the early 2020 Tesla has just the right controls on the wheel and stocks that I don’t mind the screen. And, also, the big screen for maps and backup cameras is really nice.
Plus gloves in winter regions we wear gloves 6 months of the year.
I don't find myself needing to dig into any menus whilst driving. I use voice control to change music etc, and I tend to enter my nav at the beginning of my trips. You can still control volume and pause with steering wheel buttons. I'd like call answering and hang-up buttons as well for the steering wheel.
As a Fanatec Podium owner/sim-racer I'm used to having more physical buttons and there's definitely room for more underneath + on the back. I would like some for immediately folding mirrors and a few other functions.
#1) Automation of steering wheel warmer was a recent OTA; previously it was manual.