Hey everyone. Taylor from Imulus here. I'm the front-end developer leading up Support Details.

Thanks for all of the positive and constructive comments. We're really excited to take Support Details to the next level, and based on your comments, I think our ideas on the right track. As of late, we've been focusing on the accuracy and speed of the site (see http://imulus.com/blog/bryce/javascript/support-details-on-r...), but now that we've got that nailed down, we're excited to start rolling out some new features.

As an agency focused on client work, we've struggled in the past to make time for our own products, but we're set on making them a priority this year, so thanks again for the positive comments to encourage us to move forward.