Ford Edge SYNC Interface Sucks

Yes, the sync interface is universally derided. You can read all about the problems on various ford owners forums.

Apparently there is a software update which addresses some of the responsiveness issues. And another, more major software upgrade is coming later in the year.

But in this age of iPhone style responsiveness, this hardware/software is underwhelming.

I was talking to a friend about it and he was telling me that it is the "Best in the business at what it does." That is a scary thought.

To give more context, my grandparents asked me to help them "figure out" their new car. After a few minutes driving it, I told them I was in no position to offer them guidance.