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One thing they can certainly be criticized for is having no consistent criteria for deciding who or what to provide service to.

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What would that even look like? There are far too many variables and nuances to have a comprehensive set of written rules. That's why we have judges.

For example, "we will serve anyone who will pay, as long as we don't break the law in doing so". That seems easy enough to do, I'd say. If you can't get a service provider to tell you in clear terms under what circumstances they may cut you off, they're not a provider you should rely on.

That would be situation one from the earlier comment, and would end with "Cloudflare are the Nazi fascists of the internet!" from some people.

It's also what the Cloudflare policy is, AFAIK, barring a few notable extreme exceptions which can be counted on one hand – a miniscule portion of their user base. I think it's too strong to say "they're not a provider you should rely on".

If there are exceptions then they're not consistent.

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