I remember telling my mother in the 90s that my 'substance abuse' was a symptom, not the problem itself. I was self medicating. No one wanted to hear it.
In the time since, it often feels like we've gotten worse at recognizing this. Meanwhile, proper treatment for mental health issues continues to be difficult to find (many if not the majority of so-called professionals are anything but), as well as increasingly expensive and inconvenient. To say nothing of how much of psychiatry has devolved into pinning you to a DSM category and throwing drugs at you in as short of a session as possible-- "come back in 2 months and we'll just as quickly throw some different drugs at you if those aren't working"... rinse and repeat ad infinitum. Anyone struggling to get through each day is not going to be well served by this.
We need at least 10x more therapists willing to spend time with patients and address their many intertwined issues, using logical, rational, evidence based methods. Right now, I don't see how we even start to get there from here.
12 step can be a lifeline for people at the end of their rope who have no other options, but it also inevitably fails anyone who doesn't buy into the narrative about a higher power. [I would argue it fails even those who do, as it teaches powerlessness.] Some may benefit from such an extreme approach, but it is deeply, deeply flawed. The main strength it does have is connecting you with other people and being very accessible. But we can & should do better.