We ordered four pangolins from System76 and had issues with three out of four. Two were sent back for motherboard issues (video and power) and one was sent back because a metal support bracket had come unglued and was bouncing around the inside of the laptop. To their credit they did accept our return of all four even though one of the four had not exhibited any issues. It was depressing for me because I had always thought System76 was supposed to be the best Linux machines. The higher end Dell laptops are "the new ThinkPads of yesterday" as far as Linux support and solid machines go.