Hacker News Reader

Awesome response, handled well!

You guys are always on top of things community wise, especially Lee Robinson in any related thread :')

I don't think we can say it's been "handled well" when the customer had to rant on social media to get CEO attention.

If OP didn't had any followers or else, Vercel would probably had done nothing.

Fair points, hopefully this brings about the needed changes in these billing systems to prevent it happening in the future. It happens all the time on other providers as well. I'm very critical of the actual necessity of these infinitely scalable systems if you find my other comment in this thread

Reply on news.ycombinator.com