They weren't questioning the value if the chat bot, they were questioning the value of the models based on only the high profile use cases such as a now (in)famous chat bot. That, to me, showed that they have a narrow view of the problems that this stuff could solve when applied outside of those high profile use cases. So I made an (explicit) assumption that they mostly worked in tech and not outside of tech, which limits the view of the world outside of tech.