If you really had wanted to get into the "HN rules" game, you could at least have cited "don't be snarky"
That wasn't even remotely my goal and I'm disappointed that my choice of words made it seem like it was. I purposefully added quotes to the word 'real' in my comment since any business is a real business and made it clear it was an assumption, not a fact.
It's just that many tech workers often haven't worked outside of tech and therefore are blind to issues outside of the tech world, like manual data entry, because they assume that must all be automated. It's exactly the same the other way around, people in what I called 'real' businesses are blind to what tech can to to improve business processes because they have no clue about what's available and possible.
Translation: “Real” businesses sort of make their own gravity.
But yes, also snarky.