Honestly, I have multiple friends who were Volkswagen fanatics for life, normal folk who would only consider a VW product for their next car, all of them said they will look elsewhere after test driving the latest generation of cars. The touch interface is actually insane. It's honestly designed by someone whose goal is "try to see what's the worst interface you can create and still sell a car". The capacitive window controls deserve some kind of award on their own. It's awful awful awful 1000x. A friend of mine is literally in the process of selling his nearly new Golf Mk8 over this shit - he said he thought he would get used to it, but it leads to misclicks and accidental activations of functions literally every day. He has the entire system crashing at least once a week usually when driving. And multiple times the entire system just switched from miles to km on its own without any input. He reported it to VW who of course said they can't reproduce the issue. It's unusable. I wish reviewers would use extremely harsh words about it - it doesn't matter how well the car drives or how much space it has if the interfaces inside it are literally unusable.