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I know people say "but they cant give good support at their scale" but really at some point, with the amount of money they make, the real answer is that they choose not to give support and therefore choose to treat people like shit. It shouldn't be accepted as it currently is.

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It's like how physical manufacturing will choose to save a few pennies on a part reducing the overall cost per unit, saving themselves millions at the expense of the actual quality. It's fine when you do it with one or two part, but when you do it with all the parts, you're just creating a crap product.

There are supposedly 2.7 billion active users. How many employees would they need to actually offer what people ask for with personal support? The size of these companies are incomprehensible for most people.

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