Hacker News Reader

A lot of product companies are closing user forums from the early 2010s.

My guess is that there's some legal issue involved. Maybe the lawyers were convinced that somebody posting illegal or confidential info on an unmoderated forum is a big risk, and deleting the entire things is cheaper than paying some moderators.

View on HN

> My guess is that there's some legal issue involved

They are just cutting costs. Forums need moderators (I am one of them, lol), and businesses can't rely on volunteers for that. Expect them to open new forums whenever they need to push adoption of some new product, re-hiring mods as part of the budget for that push.

Seems like a lot of knowledge is about to be lost/paywalled from moves like this.

Reply on news.ycombinator.com