Also, I've observed this trend starting way earlier than the pandemic and the start of recent inflation, I bought their butcher block countertops in 2013 and 2018 for my workshop. Let me just say I ripped out my 2013 ones and transferred as much of the old ones to the new workshop as I could.
I can see two reasons for this article:
1. Their customers are noticing and it shows in survey and satisfaction and this is an attempt at curtailing the reputation damage (but don't really see why it's in the WSJ then, maybe it'll show in the coming quarterly/yearly's and they can point to this later?),
2. or they're signaling to investors that they're going to boost profitability and/or margins.
Either way, not really a positive trend in my eyes.
But also unfortunately, it's not like the alternatives are generally much better :/ Seems to be an industry-wide trend.
EDIT: nevermind, Ikea is entirely privately held -- no investors to placate, so 1. maybe?