Quite a few people use search by awkwardly typing on mobile one or two words, probably misspelled and/or auto-completed as they type it. The query isn't sophisticated, lacks a lot of context and parameters, which the search engine then tries to guess.
When you use ChatGPT in that way, you'll get useless generic answers. It seems to shine specifically when being more specific, detailed, which also suggests users are willing and able (education level) to give such rich input.
The idea that it's better than search for this specific normy behavior, I openly question. And let's not forget about the economics. More expensive to run, vastly less ad space, and content owners (the whole web) are going to be pissed and will put up ever higher walls.