Implementation partner was EY (Ernst & Young). Taking a heavily customized SAP into anything else is going to be painful, and the wrong partner for implementation can really cost.
If Apple had been in the B2B enterprise space, the iphone would be an exact clone of the blackberry
I tend to think that’s true. I have been involved in some process improvements at my company and it was almost always that:
* Nobody really knows how things are working now
* A lot of people don’t want to adapt to new processes
* Execs give you a lot of verbal commitment but don’t do anything to really help
It’s really hard to implement a good software system within these constraints.
People are incredibly siloed and very incentivized to make the issue someone else’s problem - if you have a vendor you can shift the problem onto, even better.