I used to love Macromedia Fireworks, so that I bought a copy of Fireworks after Adobe acquired Macromedia. I had to jump through some crazy hoops to prove that I did not steal the product, and that was nothing compared to what I had to do after buying a new computer – it turns out that I was supposed to unactivate the product on the old one and then activate on the new one. This is not what you do to your customers. I don’t even want to start on the issue of software quality or customer service (I once did the mistake of trying to report an i13n issue with my copy of Fireworks).
I swore there’s not going to be any software by Adobe on my computer anymore, and I even disabled Flash in my primary browser. I am lucky that I can do with the new wave of Mac graphics editors like Pixelmator. I was so happy paying for that product on the Mac App Store, getting a copy and doing nothing else that would require it to work. I was so happy that it starts immediately, that is has a decent UI. It’s not feature complete, it’s got its own bugs, but it’s a software and experience I am willing to pay for. Unlike Adobe. (Which is a company I once liked, being a typography geek and typesetting our school magazine in an old copy of PageMaker.)