Hopefully it's obvious to all of us that no technology, no matter how neat, will solve the social problems of humanity for us. And this is just the start of how I disagree with the author. But I would say it's not exactly a detriment either
I’m giving a counter-example that a world in which there are no records and no supervision of antisocial behaviors could also be a poor place.
The way that AI can deal with bullying is exactly the same a good teacher could. You build a model of a good and intelligent teacher that deals well with bullying and put it out. Bullying gets solved. Everyone who is not a bully is slightly better off and can enjoy it.
I do agree that increased surveillance is very scary. But we have to maintain hope that the future holds promise for the less powerful to influence their government - in the 1770s it was via muskets, and in the 2070s who knows what it will be. (As an aside, I personally doubt it’s going to be guns…)