Living in Airbnbs full time isn’t easy (2021)
ourfreedomyears.com
ourfreedomyears.com
So what you get is a hundred 5-star reviews where "everything was lovely" and one 5-star review that sheepishly says that "everything was lovely though it was a little noisy at night but I brought my earplugs so it was no problem after all".
But as an upside, I think it's much harder to game or manipulate Airbnb reviews than Amazon reviews. It's just that hardly anyone will list all the negatives; every property has some negatives even if you loved your stay. Many negatives won't even matter to other renters: some might care about low ceilings, cluttered cabinets, low water pressure, or too few electrical outlets. Others couldn't care less. But at least you could make selections based on things that would matter to you.
I don't know what solution to propose. Maybe if Airbnb had unannounced professional reviewers stay a night at every property and do very comprehensive critiques? (I know, this would be costly.)
This presents a more honor-based opportunity to leave a review that doesn't risk reputation but still gets a message across. It's honor-based because the host and guests have little pressure to improve from the reviews they receive privately. You don't always need to publicly humiliate people if you have an experience that isn't 100% perfect.
What can a host do about low ceilings for example? It's something that matters greatly to tall people or people that feel claustrophobic. But this is the kind of thing that practically no one will mention in a public review and it might not be discerned from the photos. It's not about humilating anybody. It's candidly stating the positives and negatives so you can make better choices.
https://web.archive.org/web/20210526111150/https://www.bloom...
Isn't that what they do with Airbnb plus and lux options?
I think the problem with AirBNB is that their entire site collectively functions as one hotel chain that may collect a higher percentage of the take to corporate than a normal chain does. They are not actually more interested than Sheraton in having a lot of truth on their site causing listings to go unrented or not collect what they would have per night.
I just stayed at a “lakefront” cabin and I had to drive to the lake. How did 30 reviews not mention that.
But if what you say is right, nobody has to game them. The reviews are already worthless.
You have a lot of leverage when booking month long stays, especially in off or shoulder seasons in highly seasonal towns. It's more work but there's a lot you can do to mitigate risk by doing appropriate due diligence.
I'd recommend at least hopping on a video call with the hosts and ask them basic things like how far away they live from the unit, who you should contact if there are issues, etc. It's pretty easy to tell from a 10m phone call who has a hospitality mindset or not. It's also possible to ask them for a video walkthrough of the apartment as it currently exists where you can inspect how close it is to the listed photos.
Especially for new hosts who desperately need credible reviews to increase their rankings, there's a lot they are willing to do for a reasonable guest, including substantial discounts on the list price. They're also desperate for feedback so tend to be fairly responsive to requests for missing things in the kitchen or upgrades to certain appliances as it's a fairly small investment that will payback over a long period of time.
Overall, people have forgotten how to bargain and negotiate as the platforms ostensibly provide a neutral layer that obviates all that but it's a very leaky abstraction and there's still just humans on both sides of the transaction.
My wife got really good at doing geoguessr to find out the exact location prior to booking. Between that and the review filtering, we never really had a bad stay. Though the one place in Spain halfway down a narrow 1 lane drive with a 12% grade, that one was tricky.
* I think we had one place with decent knives.
* Most places had enough pots and pans for basic cooking, never matched. Though, Matching isn't really an issue for me. The one place that advertised a gourmet kitchen was one of the least usable I've ever dealt with.
* Most places had a working corkscrew.
* One place had a still. (Small, tabletop distilling apparatus). That's the most unique. It was also wood heated, and we were there over Christmas/New Year's.
Since we had the trailer, we had boxes of our stuff -- the kitchen box, the electronics box, the linen box.
A lot of hosts won't know what mbps means or will say something like "I'm sure the wifi is good. We did a video call a couple of months ago with Aunt Sally in London ..." It's easy to eliminate these options, but you have to message them, etc.
The worst is when the host is living in another unit on another floor or next to you. They'll do a speedtest for their place and the speed will look great, but in reality, the Airbnb will have much worse internet (in one case it was about 100x difference than advertised). Sometimes, they won't even buy a separate router for the Airbnb and claim the speed in their apartment as the speed for the Airbnb.
A good WiFi network does not imply that the WiFi network is connected to a fast internet connection. ;-)
That and dirty, dusty, allergen-filled rentals. I never thought of myself as an especially clean or fussy person, but after those years I came to realize I am in the top 90-95% of people for cleanliness.
Then, when the lady in the apartment upstairs had her shower in the evening, the toilet overflowed, spilling out into the living area, into the toddler's room, out the door, dripping down the stairs.
Not an ounce of help from AirBnB. Got a couple of callbacks from a call centre that sounded like it was in India, but there was no action of any kind. Got a negative review from the host (amongst many other things, she was upset that we weren't grateful enough that someone came around to clean up the mess her negligence at the first report of backed up drainage had caused), and I closed my account. I will never use AirBnB again and I will tell this story to everyone who mentions them for as long as I live.
> When you go with an Airbnb, you’re typically renting from another individual, not a professional business.
I try my absolute best to stay with individuals! They seem to care a lot more than agencies. I try to stay in places where the owner lives nearby, maybe they built another house on their land or split their apartment in 2 etc.
When I was traveling along the garden route in South Africa, the hosts would invite me over for a braai (BBQ) or have a beer together. When it's a real host/guest "relationship" people care more about their properties and the guest experience. When people outsource their management to an agency, it just becomes another investment and people are completely detached from it and the people that stay there.
On the topic of knives, I travel with my own. That's unavoidable in my opinion. I also travel with an electric grill (george foreman ripoff) because I _hate_ cooking meat on electric hobs (that aren't induction based).
> Of course, we’ve definitely learned a lot from our mistakes over the past couple years. As soon as we started traveling full time, we realized that our budget of $1,200 USD a month was way too low.
That's my upper budget, I try to stay closer to 1,000 USD.
It’s fun and rewarding but it can also be very annoying and atrocious quick. Airbnb support was always good to me at getting refunds but nothing else.
I’ve had all levels of hosts and such. You really need To be ready to move with the punches and book farther ahead to get the best deals. Even a 2 week out reservation helps tons from filtering the last minute bad places that no one else wants.
Photography on Airbnb is everything. I’ve seen horrid pictures and the place was amazing and then it worked for me because of poor forecast I could book with the host cheaply, direct with no worry about guests booking.
I’ve also been fooled with amazing photos and “fantastic” reviews but the place was absolutely meh. The reviews on Airbnb are pretty worthless, people protect their rating at all cost and will not write bad things. I actually get better insight from new guests writing their first reviews vs “experienced” ones and fearfully I’ve just write reviews good and above - if I had a bad experience I won’t document it, the chilling effect is to strong and future hosts can see what reviews you leave.
I also use it as a host so that works a lot too - I’ve had many host say they had competing reservation requests and chose me because of more reviews and also being a “host.”
It is conflicting. But to reiterate it is exhausting - you do live out of a suitcase or two and that can be freeing or exhausting
Lack of honest reviews is a real problem. I cannot write the small things because it will doom a host, and if I write the big things, I risk that the host reports my account and I can’t use Airbnb again.
The last time I used Airbnb renting a room, I wrote a five-star review containing words that said the host probably needed to update the pictures, since they don’t showcase the wood workshop he had installed into the room. So yeah, slightly less cozy way to show your wife your work city living in a wood workshop.
Don't get me started about internet quality (poor to variable at best). Or how difficult it is to find a decent work area (hosts seem to put beds EVERYWHERE. I presume they think that upping the number of people who can sleep there justifies higher rents? A desk and chair would go a long way).
And every review is 5 stars, so completely useless. Unless you have the time to read every word carefully looking for a hint of something not working, there is no working reputation system at all.
https://www.consumerreports.org/toxic-chemicals-substances/y...
It's probably a lot easier than a lot of other living situations.
It's all first world problems anyway. There are kids starving! /s
Especially when you're having it in an apartment that is no longer available for locals to rent because your American money goes a lot further than their money.
AirBnB privileges the landlords and subjectively wealthy travellers over the locals. This is well established.
(I admit that my snark got fired up when I read their complaint in an article linked from this about an apartment in Ukraine that only had two comfortable chairs out of four, because their two dogs that they're travelling with would hog the comfy chairs.
Firstly, travelling with pets is expensive, aa privilege to be able to afford on top of the usual cost of travel.
Secondly... ...tell your dogs to get off the human chairs.)
When you don't like your apartment in Ukraine because it only has two comfy seats and your dogs you brought from the USA have claimed them, at least acknowledge how lucky you are.
I am a person who still rides taxis because I believe that these "disruptive" app-based services are a blight and a curse for the consumer market. I wouldn't dare risk life and limb to stay in an AirBNB across town, much less on another continent. I am grateful for the extensive regulation of these industries, and I invite regulators to bring the startups toward equity in all aspects.
You seem very risk adverse and pro-establishment. Your perspective is a bit of an edge case, as demonstrated by the enormous value people find in Uber and AirBnB. I’m old enough to have lived with the taxi system for a couple decades when it was the only game in town(s) - it was awful. The few times I’ve had to ride a taxi lately, they’ve been noticeably better than they were back in the day — and that is entirely a consequence of competitive pressure. The taxi business was a textbook case of oligopolies protected from any free market pressure and the inevitable shitty quality that results from such. Cry all you want about Uber’s downsides, but the taxis are now better because of Uber. Any proposal to go back to a taxi system exclusive of ride-sharing should, I think, find a way to avoid the market protection and rent-seeking racket from local governments. Even Uber hasn’t been wholly immune from this (e.g. the early airport allowances).
AirBnB is kind of a different thing than Uber, but it’s nice to have systems that enable options from the institutions/corporations, and that enable private parties to conduct commercial transactions with other private parties. In principal I’m for more of that resource leverage.
Funnily enough, recently I've noticed that the professionally-managed Airbnbs are much more reasonable about not needing to clean every nook and cranny before leaving, with the small-time hosts imposing much more of a burden. So I'm essentially back to staying at a hotel.
I use a travel router which solves most internet problems that are fixable.
The biggest issue for me is that it's so much work due to a a lot of small things. You have to constantly learn where the light switches are, how to master the shower, etc... I rarely even bother hooking my chrome cast to the TV anymore. These seem small but they steal your time and cause mild frustration. It's worse because you know it's coming again. I'm hoping to get a real apartment soon.
I hate this pseudo-anonymity of hotels, having to pass the reception area multiple times day & night (ever noticed how they look at you when you bring your own food from the supermarket?), maybe even needing to return the room key all the time, being disturbed by cleaning staff (and getting a note stating "we couldn't clean your room for like 3 days, please see us the reception" when you leave the sign out), ...
Nope. Just nope. And even worse: All these other travelers around, most are typical tourists.
Everything else is just building a system around your needs.
I don’t know that this is as straightforward as you are suggesting.
Never saw the owner except near the end when he was showing the place to prospective new tenants.
Prefer an anonymous hotel room with nice front desk people and a hotel manager who is ok with adjusting to a lower rate.
Honestly. I dont want to see the owner. They're amateurs.
At most hotels if something goes bad i can easily change rooms...usually an upgrade...