Kids may love Fortnite. Their parents love it less when Epic steals hundreds of millions of dollars from them [1]
Players tend to focus their complaints on Epic's "customer service", and use of exclusive titles in their store, with somewhat less attention going to the invasive DRM/spyware aspects of EGS, EOS, and EAC [2]
[1] https://www.ftc.gov/news-events/news/press-releases/2023/03/... [2] https://www.reddit.com/r/fuckepic/