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As someone who does this work, I agree. This sounds like a IT Operations messed something up on its way to the people who do the lawyer work. Never had it happen to us, but I could see me handing something off to others in the Operations Org and having accidents happen.

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This sounds like something that would occur in an industry not heavily regulated. That's not JPM.

Regulation =/= Implementation Capability

The implementers and auditors themselves get bogged down by red tape and/or the game of telephone between various departments, leading to information and Acceptance Criterias falling between the cracks.

Have a hard time believing you. Do you work in a area requiring compliance for PCI or Sarbox? This should never "just happen" with any competent team.

Yes I do and yes it could happen. It could simply be someone accidentally taking off the lit hold on a Friday after a bad day. Then not realizing it till Monday. A bunch of data would be gone.

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