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There's some nice tooling these days for this. E.g. https://firehydrant.com/ and https://incident.io both make this a faster, more embedded process.

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And Jeli.io for this! With the Statuspage integration, you can set the status, impact, write a message for customers, and select impacted components all without leaving Slack. Statuspage gets updated with a click of a button.

Hey, incident.io CEO here! Thanks for mentioning us.

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