I love videos and GIFs when trying to debug something. They're usually much better at catching small details than people's descriptions. Very often, the bug will hinge on an action that you can do in multiple ways, or some action that the user took directly before triggering the bug that they don't realise is necessarily part of the problem. Or maybe the bug only triggers on certain screen sizes or something, or if certain terminal colours are used, or if the user is using a touchscreen or something.
Having a video makes it a lot easier to notice these sorts of things. It's not always perfect, and a detailed description alongside the video is best, especially if you also have any errors or important text copied there so I can copy it myself, but given the choice, I often prefer video over text.
So yes, I genuinely love filmmakers in this context. Send me screenshots, send me videos!