For high level awards, there are some separate databases that list the recipients and citations. Have you looked at those? E.g. https://valor.militarytimes.com/award/5
Thanks!
We had a friend of the family that is a general, looking, and he couldn't find anything.
The army certainly has records of the award, as he's buried in Arlington, and they sent us new versions of the medals for his flag case.
No records as to why he got the awards, though.