Couldn't agree more. https://viewfromthewing.com/american-airlines-passenger-drag...
Here's United Express for comparison: https://en.wikipedia.org/wiki/2017_United_Express_passenger_...
Lufthansa busted for "losing" checked bags when the checked bags had airtags - the customer told Lufthansa exactly where to look. Lufthansa banned airtags and then reversed course: https://www.macworld.com/article/1347964/lufthansa-airtags-b...