I know and understand both technologies in enough detail, thank you. They were/are abused as instruments of complexity by consulting firms. They are both fantastic at this purpose.

Of course it's also possible to use this tech to actually get stuff done. But that's not what it's widely used for in this consulting environment.

The typical end-customer is you (the tax payer.) You have no influence over what you paid for, though. Also: it's a recurring cost, like Netflix. It doesn't really stop...