In medicine you cannot distinguish. It is all about the intervention and not about some theoretical best-case scenario.
The intervention is to ask people to wear masks. People comply as they do in real real life and then we measure the results. There was no reliable evidence that this made any noticeable difference.
Now you can change the intervention – instead of asking and mandating masks as we did, we could educate masks wearers more. Unfortunately we have no evidence that it helps.
Perhaps masking could help to an individual wearer? Alas, we didn't collect such evidence either.
Some studies are lab based. In those masks had some effect. But that's not how people use masks in real life, so these results don't mean much.