Humans have different reactions. The way OSM is reacted is very much how I personally would react. That’s why it doesn’t seem the least bit fake or watered down to me.
I guess if you are angered easily you might not understand how OSM could react that way, but please understand that just because you personally wouldn’t react that way doesn’t make it fake, not human or PR speak.
Humans really react and talk that way. It’s perfectly normal.