You're touching on the real problem, here. Software isn't broken, it's just that the inherent issues in capital are starting to become painfully clear in this context.
I've been trying to find a term for "behavior focused on maintaining your job when the need wouldn't exist without such behavior". It's kinda tangential to artificial scarcity but broader in scope, and if we don't have a term for it, we need one badly. So much of our society's resources are committed to solving problems that don't exist, because the actual problem is "you need money to live and for whatever reason the thing you do in the place and time you are isn't necessary or desired".